Often, I have found myself having to calm upset people and to get them to take some responsibility and assume some cause over the situation.
Sometimes just some information goes a long way.
The following links on my site are actual situations and how I resolved them. The links also take you to other solutions to various situations in life. These may be of some interest or help to you in your life.
If you don't find an answer that helps you, contact me on the form to the right above and let me know what general the situation is.
I don't need specifics and when I ask a question, you don't even need to answer, just let me know you have the answered the question for yourself :-)